1. Who We Are

Our website address is: https://triumphafrica.com.
We are a registered safari tour operator offering bespoke travel experiences across Africa.

2. What Personal Data We Collect

a. Booking Information

When you make a booking or inquiry, we may collect:

• Full name
• Email address
• Phone number
• Nationality and travel preferences
• Billing address and payment details (via secure third-party gateways)

b. Comments

If you leave comments on our site, we collect the data shown in the comments form, as well as your IP address and browser user agent string to help spam detection.
An anonymized hash from your email may be sent to the Gravatar service to show your profile picture. Gravatar Privacy Policy

c. Media Uploads

If you upload images, please avoid including embedded location data (EXIF GPS), as visitors can extract that information from publicly visible images.

d. Cookies

We use cookies to enhance your browsing experience. For example:

• If you leave a comment, you may opt to save your name and email in cookies for future use.
• A temporary cookie is set when visiting the login page to check if your browser accepts cookies.
• Login and display setting cookies are saved when you log in or update your profile.
• Editing or publishing content will also store a cookie that expires after 1 day.

You can control or disable cookies through your browser settings, but some features may be affected.

3. Embedded Content

Pages on this site may include embedded content (e.g. videos, images, etc.). Embedded content behaves as if you visited the original source website.
These websites may collect data, use cookies, and track interactions if you are logged in to their service.

4. How We Use Your Information

We may use your information to:

• Manage your safari inquiry and booking
• Process secure payments
• Send confirmations, updates, and service messages
• Respond to customer service requests
• Send optional promotional emails (with opt-out option)
• Improve our website and marketing based on usage analytics
• Comply with applicable laws and regulations

5. Who We Share Your Data With

We may share your information with:

• Trusted third-party providers (e.g., lodges, airlines, payment processors) to fulfill your safari experience
• Legal authorities when required by law
• Service providers who assist in operating our website and services

If you request a password reset, your IP address will be included in the reset email.

6. How Long We Retain Your Data

• Comments and their metadata are retained indefinitely to recognize and auto-approve follow-up comments.
• For registered users, we store profile data. You can edit or delete your information at any time (username excluded).
• Booking-related data is retained as long as necessary for legal, operational, or administrative purposes.

7. Your Rights

You can request:

• An exported file of your personal data we hold
• Deletion of your personal data, except data we are required to retain for legal or administrative reasons

Please email your request to: [email protected]

8. Where Your Data Is Sent

Visitor comments may be checked through an automated spam detection service. Booking and contact forms may also be processed through trusted third-party systems for efficiency and fraud prevention.

9. Data Security

We take appropriate technical and organizational measures to protect your personal data. However, no system is 100% secure, and transmission of information is at your own risk.

10. Children’s Privacy

Our website and services are not intended for anyone under the age of 13. We do not knowingly collect data from children.

11. Changes to This Privacy Policy

We may update this policy occasionally. Changes will be posted on this page with an updated “Effective Date.” We encourage you to review it regularly.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact:

Email: [email protected]
Website: https://triumphafrica.com